Step 1: Product Selection & Quotation
Browse Products: Use website categories or search to find desired products.
View Details: Click on products for specifications, features, accessories, and warranty information.
Submit Inquiry: Click “Get Quote” or “Add to Inquiry,” fill in your requirements, and submit.
Step 2: Receive Quotation & Confirm Order
Quotation Received: The sales team will send a detailed quotation via email or WhatsApp within 1–2 business days.
Confirm Details: Review product info, price, shipping cost, delivery time, etc. Contact us promptly if adjustments are needed.
Accept Quotation: Once confirmed, notify the sales representative to proceed.
Step 3: Sign Proforma Invoice (PI)
PI Issued: Sales will send a Proforma Invoice (PI) containing a unique PI number, total amount, bank details, payment instructions, etc.
PI Review: Please check the PI carefully. Confirmation implies acceptance of the contract terms.
Step 4: Arrange Payment
T/T Payment: Make full payment via telegraphic transfer (T/T) using the bank details on the PI.
Include PI Number: Always mention the PI number in the payment remarks for quick matching.
Bank Charges: All bank fees are borne by the customer. We recommend selecting the “OUR” method to ensure full amount receipt.
Step 5: Payment Confirmation & Order Processing
Send Remittance Slip: After payment, email the bank remittance slip to the sales contact.
Finance Confirmation: Our finance team will verify receipt, and sales will notify you once confirmed.
Order Activation: The order officially enters production or stock preparation.
Step 6: Shipping & Logistics Tracking
Shipment Arranged: After dispatch, sales will provide the tracking number.
Track Shipment: You can track the shipment via the logistics provider’s website (updates may be delayed by 1–2 days if routed through Hong Kong).
Step 7: Delivery & Transaction Completion
Customs Clearance: Handle customs clearance and tax payment upon arrival.
Delivery Confirmation: Inspect the products upon receipt. The transaction is complete if everything is in order.
After-Sales Support: For any issues, refer to the “After-Sales Policy” and contact us.
Important Notes
The Proforma Invoice (PI) is legally binding. Please review carefully.
Send the remittance slip promptly after payment to avoid order delays.
If tracking information is delayed, please wait or contact sales for updates.